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wagamama iPhone Ordering App

The Brief:

wagamama wanted to be the first to market with an iPhone app that enabled customers to order takeout meals and pay on the fly.

Insight:

Audience: Customers want to connect with their favourite brands using their favourite devices. 'Where is my nearest wagamama' 'let me order and pay now and pick up in 15 minutes' - no waiting or waiting until I get home to order.

Technology: Q JMP Server and mobile allows one click ordering and mobile commerce solution to speed up the take away experience.

The Big Idea:

Browse the menu, order and pay in advance. Save time and order in a matter of seconds.

Benefits:

Audience: Order and pay within seconds, no more wait time.

Brand: Offer a mobile channel that is convenient and allows merchandising opportunities in the future. Improve customer satisfaction and sell more food.

At wagamama we have always embraced the newest technology, so we're proud to be first-to-market in the restaurant sector with our new iPhone app; bringing the wagamama experience to the iPhone offers more flexible ordering than ever before, coupled with the speed and quality of service that our customers know and love.

Steve Hill, chief executive

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